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Case Study

Distributor ERP & Marketplace Integration for a UAE FMCG Company

End-to-end integration between a UAE FMCG distributor's ERP and major online marketplaces (Noon, Amazon.ae, Carrefour UAE) β€” automating product listings, order routing, inventory sync, and returns management.

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Client
Confidential Client
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Location
Dubai, UAE
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Year
2026
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Distributor ERP & Marketplace Integration for a UAE FMCG Company

Integration

Confidential Client

N/A0N/A
Organic Traffic Growth
8% Margin Improvement
Conversion Rate Lift
Overselling: 107
Bounce Rate Reduction
5 Weeks
Project Completion Time
vendor perspective

The Codx designed and delivered the complete marketplace integration hub β€” ERP connectors, marketplace API adapters for Noon/Amazon/Carrefour, automated order routing, inventory allocation engine, and a unified analytics dashboard.

the brief

A UAE FMCG distributor selling across Noon, Amazon.ae, and Carrefour UAE was managing each marketplace channel separately β€” different teams, different spreadsheets, different processes. The Codx built a unified marketplace integration hub connecting all channels to their ERP, automating the complete sell-through-to-fulfilment cycle.

before the codx vs after the codx

βœ• before the codx
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Overselling incidents: 15-20 per month across all channels
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Product listing update: 3-4 hours across all 3 marketplaces manually
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Returns processing delay: 5-7 days before ERP inventory updated
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Channel profitability: completely unknown
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3 teams managing same inventory β€” coordination via WhatsApp group
βœ“ After The Codx
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Overselling incidents: zero in first 3 months post go-live
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Product listing update propagates to all 3 channels in under 10 minutes
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Returns processed and ERP updated within 2 hours of marketplace confirmation
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Real-time channel and SKU profitability dashboard β€” pricing decisions data-driven
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Single operations team managing all 3 channels β€” headcount reduced by 2

challenge vs solution β€” point by point

every problem identified, what we did, and what changed.

01
3 marketplace channels managed by 3 separate teams β€” no consolidated view
Built unified marketplace integration hub connecting ERP to Noon, Amazon.ae, and Carrefour UAE
02
Stock overselling common β€” same inventory committed to multiple channels simultaneously
Created real-time inventory allocation engine distributing available stock across channels
03
Product listing updates required manual edits on each marketplace separately
Built product content management system syncing listings to all marketplaces from single source
04
Returns from marketplaces processed manually β€” 5-7 day delay before ERP updated
Automated order routing from all marketplaces to ERP warehouse management system
05
No unified profitability view β€” impossible to know which channel or SKU was most profitable
Developed returns processing automation β€” marketplace returns update ERP stock within 2 hours
06
Marketplace commission structures ignored in pricing β€” some products sold at a loss
Built channel profitability engine factoring in marketplace commissions, fulfilment costs, and returns

key highlights

What made this project stand out

1

Zero overselling incidents in first 3 months β€” down from 15-20 per month

2

Real-time channel profitability visibility achieved for the first time in company history

3

Integration designed for scale β€” 4th marketplace can be added in under 2 weeks

How The Codx Approaches Every Project

Every service follows a proven framework designed to deliver measurable growth and exceptional user experiences.

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Website Development

1

Discovery & audit

We review your existing site, server, analytics, and SEO baseline before touching anything.

2

Infrastructure first

Server, DB, caching, and Core Web Vitals sorted before a single design element changes.

3

Design & build

Mobile-first, brand-aligned, conversion-optimised. Every page has a clear purpose.

4

UAT + go-live

Full testing, DNS migration, client training, and 30-day post-launch support.

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Digital Marketing & SEO

1

Market & keyword research

We map the full opportunity β€” competitors, search volume, and content gaps.

2

Content strategy

Monthly calendar, pillar pages, blog clusters built around buyer intent keywords.

3

Technical SEO baseline

Schema, sitemaps, canonicals, page speed β€” foundation set before content goes live.

4

Monthly execution

Rankings, traffic, leads β€” every metric tracked and reported transparently.

🎯

Paid Advertising

1

Pixel & tracking audit

Nothing runs until every conversion event fires correctly.

2

Audience & creative strategy

Intent-based segments, Arabic creative, GCC geo-targeting from day one.

3

Launch + optimise

Weekly cadence β€” A/B testing creatives, audiences, and landing pages.

4

Monthly ROAS report

Every dirham attributed. Clear view of what's working and what's being scaled.

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Mobile App Development

1

Scope & architecture

User flows, API contracts, and tech stack defined before a single screen is designed.

2

UI/UX design

Figma prototypes with client-approved screens at every stage.

3

Development sprints

2-week sprints with a live demo at each milestone.

4

QA & submission

App Store + Play Store submission handled end to end.

technologies Used

Node.js
REST API
MongoDB
Redis
React
AWS

client testimonial

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The Codx designed and delivered the complete marketplace integration hub β€” ERP connectors, marketplace API adapters for Noon/Amazon/Carrefour, automated order routing, inventory allocation engine, and a unified analytics dashboard.

CO
Confidential Client
Dubai, UAE

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