Case Study
HMS & Insurance Integration for a Dubai Multi-Specialty Clinic
Real-time integration between a Dubai clinic's Hospital Management System and major UAE insurance providers β automating eligibility verification, pre-authorization, and claims submission.
Integration
Confidential Client
The Codx built the complete insurance integration layer β HMS connector, insurer API adapters for multiple providers, pre-auth workflow automation, claims packaging engine, and a real-time rejection tracking dashboard.
A Dubai multi-specialty clinic was processing insurance pre-authorizations manually β a process taking 2-4 hours per request and causing patient wait times, staff burnout, and delayed revenue collection. The Codx built a real-time integration with major UAE insurance providers (Daman, AXA, Oman Insurance) automating eligibility checks, pre-auth requests, and claims submission directly from the clinic's HMS.
before the codx vs after the codx
challenge vs solution β point by point
every problem identified, what we did, and what changed.
key highlights
What made this project stand out
Multi-insurer integration delivered as single unified system β not separate point-to-point connections
HAAD/DHA compliance built into every data transmission β not added on post-build
Full go-live in 7 weeks including staff training across clinical and administrative teams
How The Codx Approaches Every Project
Every service follows a proven framework designed to deliver measurable growth and exceptional user experiences.
Website Development
Discovery & audit
We review your existing site, server, analytics, and SEO baseline before touching anything.
Infrastructure first
Server, DB, caching, and Core Web Vitals sorted before a single design element changes.
Design & build
Mobile-first, brand-aligned, conversion-optimised. Every page has a clear purpose.
UAT + go-live
Full testing, DNS migration, client training, and 30-day post-launch support.
Digital Marketing & SEO
Market & keyword research
We map the full opportunity β competitors, search volume, and content gaps.
Content strategy
Monthly calendar, pillar pages, blog clusters built around buyer intent keywords.
Technical SEO baseline
Schema, sitemaps, canonicals, page speed β foundation set before content goes live.
Monthly execution
Rankings, traffic, leads β every metric tracked and reported transparently.
Paid Advertising
Pixel & tracking audit
Nothing runs until every conversion event fires correctly.
Audience & creative strategy
Intent-based segments, Arabic creative, GCC geo-targeting from day one.
Launch + optimise
Weekly cadence β A/B testing creatives, audiences, and landing pages.
Monthly ROAS report
Every dirham attributed. Clear view of what's working and what's being scaled.
Mobile App Development
Scope & architecture
User flows, API contracts, and tech stack defined before a single screen is designed.
UI/UX design
Figma prototypes with client-approved screens at every stage.
Development sprints
2-week sprints with a live demo at each milestone.
QA & submission
App Store + Play Store submission handled end to end.
technologies Used
client testimonial
The Codx built the complete insurance integration layer β HMS connector, insurer API adapters for multiple providers, pre-auth workflow automation, claims packaging engine, and a real-time rejection tracking dashboard.
Share This Case Study
Ready to achieve results like these?
Let's build a high-performing digital experience that drives measurable growth for your business.