Case Study
Microsoft Dynamics 365 Implementation for a UAE Restaurant Chain
Microsoft Dynamics 365 Business Central implementation for a multi-branch UAE restaurant chain β unifying POS data, kitchen inventory, supplier procurement, and franchise-level financial reporting.
ERP
Confidential Client
The Codx delivered the full Dynamics 365 Business Central implementation including POS integration, custom recipe costing module, centralised procurement workflows, branch-level P&L configuration, and staff training across all 8 branches.
A growing UAE restaurant chain with 8 branches across Dubai and Abu Dhabi was struggling to scale operations. Each branch operated independently with its own supplier relationships, inventory tracking, and cash management β making group-level oversight nearly impossible. The Codx implemented Microsoft Dynamics 365 Business Central with POS integration, recipe-based ingredient costing, and centralised procurement to transform their operational model.
before the codx vs after the codx
challenge vs solution β point by point
every problem identified, what we did, and what changed.
key highlights
What made this project stand out
8-branch simultaneous go-live on Dynamics 365 Business Central in 12 weeks
Custom recipe costing module built specifically for UAE F&B compliance and VAT treatment
80+ staff trained across all roles β full adoption achieved within 4 weeks of go-live
How The Codx Approaches Every Project
Every service follows a proven framework designed to deliver measurable growth and exceptional user experiences.
Website Development
Discovery & audit
We review your existing site, server, analytics, and SEO baseline before touching anything.
Infrastructure first
Server, DB, caching, and Core Web Vitals sorted before a single design element changes.
Design & build
Mobile-first, brand-aligned, conversion-optimised. Every page has a clear purpose.
UAT + go-live
Full testing, DNS migration, client training, and 30-day post-launch support.
Digital Marketing & SEO
Market & keyword research
We map the full opportunity β competitors, search volume, and content gaps.
Content strategy
Monthly calendar, pillar pages, blog clusters built around buyer intent keywords.
Technical SEO baseline
Schema, sitemaps, canonicals, page speed β foundation set before content goes live.
Monthly execution
Rankings, traffic, leads β every metric tracked and reported transparently.
Paid Advertising
Pixel & tracking audit
Nothing runs until every conversion event fires correctly.
Audience & creative strategy
Intent-based segments, Arabic creative, GCC geo-targeting from day one.
Launch + optimise
Weekly cadence β A/B testing creatives, audiences, and landing pages.
Monthly ROAS report
Every dirham attributed. Clear view of what's working and what's being scaled.
Mobile App Development
Scope & architecture
User flows, API contracts, and tech stack defined before a single screen is designed.
UI/UX design
Figma prototypes with client-approved screens at every stage.
Development sprints
2-week sprints with a live demo at each milestone.
QA & submission
App Store + Play Store submission handled end to end.
technologies Used
client testimonial
The Codx delivered the full Dynamics 365 Business Central implementation including POS integration, custom recipe costing module, centralised procurement workflows, branch-level P&L configuration, and staff training across all 8 branches.
Share This Case Study
Ready to achieve results like these?
Let's build a high-performing digital experience that drives measurable growth for your business.