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Case Study

NetSuite ERP Rollout for a UAE Import/Export Trading Company

Full NetSuite ERP implementation for a multi-entity UAE import/export trading company β€” consolidating operations across 3 business entities, 6 trade lanes, and 200+ active suppliers into one unified platform.

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Client
Confidential Client
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Location
Dubai, UAE
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Year
2026
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NetSuite ERP Rollout for a UAE Import/Export Trading Company

ERP

Confidential Client

N/A0N/A
Organic Traffic Growth
39% Faster Onboarding
Conversion Rate Lift
Monthly Close: 26 Hours
Bounce Rate Reduction
6 Weeks
Project Completion Time
vendor perspective

The Codx acted as NetSuite implementation partner β€” handling discovery, configuration, customisation via SuiteScript, data migration, user training across 3 office locations, and post-go-live hypercare support for 30 days.

the brief

A UAE-based import/export trading group operating across multiple product categories and international trade lanes needed to consolidate their fragmented operations into a single cloud ERP. With entities in Dubai, Sharjah, and Abu Dhabi, they were struggling with inter-company transactions, multi-currency reconciliation, and customs documentation management. The Codx delivered a full NetSuite implementation covering financials, inventory, procurement, and multi-entity consolidation.

before the codx vs after the codx

βœ• before the codx
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Group P&L required 5 days of manual consolidation every month
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Multi-currency reconciliation had 15-20% error rate requiring manual corrections
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Trade finance documents stored in physical files β€” retrieval took hours
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Inventory visibility across warehouses required phone calls to warehouse managers
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Supplier onboarding took 2-3 weeks with manual KYC documentation
βœ“ After The Codx
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Real-time consolidated group P&L available at any time with one click
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Multi-currency reconciliation fully automated β€” zero manual intervention
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All trade finance documents digitised and searchable in under 30 seconds
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Live inventory dashboard across all warehouses β€” updated every 15 minutes
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Supplier onboarding reduced to 3 days with digital KYC workflow

challenge vs solution β€” point by point

every problem identified, what we did, and what changed.

01
Three separate business entities with no consolidated financial view β€” group P&L impossible to produce
Implemented NetSuite OneWorld for multi-entity, multi-currency, multi-subsidiary management
02
Multi-currency transactions across USD, AED, EUR, and GBP with manual forex reconciliation
Configured inter-company transaction automation with auto-elimination for consolidation
03
200+ active suppliers with no centralised vendor management or performance tracking
Built custom SuiteScript modules for Letter of Credit and trade finance document tracking
04
Customs documentation (LC, Bill of Lading, COO) managed via physical files β€” prone to loss
Set up real-time forex rate integration for automatic multi-currency revaluation
05
Inter-company transactions causing monthly reconciliation taking 5+ days
Created consolidated group dashboard with entity-level drill-down capability
06
No real-time visibility on shipment status β€” operations team calling freight forwarders daily
Configured vendor portal for centralised supplier onboarding and performance scoring

key highlights

What made this project stand out

1

3-entity NetSuite OneWorld go-live in 14 weeks β€” on time and within budget

2

7 years of historical data migrated with zero reconciliation breaks

3

Custom SuiteScript trade finance module built specifically for UAE import/export compliance

How The Codx Approaches Every Project

Every service follows a proven framework designed to deliver measurable growth and exceptional user experiences.

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Website Development

1

Discovery & audit

We review your existing site, server, analytics, and SEO baseline before touching anything.

2

Infrastructure first

Server, DB, caching, and Core Web Vitals sorted before a single design element changes.

3

Design & build

Mobile-first, brand-aligned, conversion-optimised. Every page has a clear purpose.

4

UAT + go-live

Full testing, DNS migration, client training, and 30-day post-launch support.

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Digital Marketing & SEO

1

Market & keyword research

We map the full opportunity β€” competitors, search volume, and content gaps.

2

Content strategy

Monthly calendar, pillar pages, blog clusters built around buyer intent keywords.

3

Technical SEO baseline

Schema, sitemaps, canonicals, page speed β€” foundation set before content goes live.

4

Monthly execution

Rankings, traffic, leads β€” every metric tracked and reported transparently.

🎯

Paid Advertising

1

Pixel & tracking audit

Nothing runs until every conversion event fires correctly.

2

Audience & creative strategy

Intent-based segments, Arabic creative, GCC geo-targeting from day one.

3

Launch + optimise

Weekly cadence β€” A/B testing creatives, audiences, and landing pages.

4

Monthly ROAS report

Every dirham attributed. Clear view of what's working and what's being scaled.

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Mobile App Development

1

Scope & architecture

User flows, API contracts, and tech stack defined before a single screen is designed.

2

UI/UX design

Figma prototypes with client-approved screens at every stage.

3

Development sprints

2-week sprints with a live demo at each milestone.

4

QA & submission

App Store + Play Store submission handled end to end.

technologies Used

NetSuite OneWorld
SuiteScript 2.0
REST API
AWS

client testimonial

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The Codx acted as NetSuite implementation partner β€” handling discovery, configuration, customisation via SuiteScript, data migration, user training across 3 office locations, and post-go-live hypercare support for 30 days.

CO
Confidential Client
Dubai, UAE

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